To reset your Arc password, follow the prompts in the app from the home screen.

Resetting Arc account password

  1. On the app login screen, tap Forgot password?

  2. Enter the email address or phone number associated with your Arc account

  3. Follow the instructions that are sent to you to create a new password

  4. Contact Arc support if you're still having trouble resetting your password

Login issues with Google or Apple

  • The single sign-on (SSO) option to access your Arc account is managed by Google or Apple

  • Ensure you can login to other apps using your Google or Apple credentials

  • If you are still having trouble using your Google or Apple account to log in, contact Arc support.